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Watchdog launches probe into Ticketmaster over Oasis ticket sales

The band denies knowing dynamic pricing would be used amid investigation.

Oasis members Liam and Noel Gallagher in 1995 in a bar, with Noel looking at the camera and Liam smoking

Getty

Published: Thursday, 5 September 2024 at 3:20 pm

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A UK competition watchdog has launched an investigation into Oasis ticket sales in the wake of the backlash against the use of dynamic pricing on Ticketmaster.

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The Competition and Market Authority (CMA) will conduct an investigation into whether the ticket-selling platform breached consumer protection law.

The dynamic pricing model saw prices rise in line with demand, leading to huge price jumps shortly after tickets went on sale on 30th August.

The decision led to widespread criticism from fans, and from culture secretary Lisa Nandy.

The CMA, which is an independent department, said in a statement it would gather "evidence from various other sources".

Noel Gallagher, left, and Liam Gallagher of Oasis pose at Wembley Stadium on October 16, 2008 in London, England.

Liam and Noel Gallagher. Samir Hussein/Getty Images

"It should not be assumed that Ticketmaster has broken consumer protection law. The CMA will also consider whether it is appropriate to investigate the conduct of anyone else in relation to the matter," it added.

Ticketmaster has previously said that the prices were set by the "event organiser", who "has priced these tickets according to their market value". It has yet to comment on the CMA investigation.

The band addressed the issue in a statement issued to PA Media this week, saying: "It needs to be made clear that Oasis leave decisions on ticketing and pricing entirely to their promoters and management."

They added they had "at no time had any awareness that dynamic pricing was going to be used".

Oasis also announced that two more Wembley shows would be added to the tour on Wednesday 4th September.

"Two extra Wembley Stadium shows have been added due to phenomenal demand," they wrote on X (formerly known as Twitter).

"Tickets will be sold by a staggered, invitation-only ballot process.

"Applications to join the ballot will be opened first to the many UK fans who were unsuccessful in the initial on sale with Ticketmaster. More details to follow."

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Lidia Molina Whyte wears a mustard-coloured top. She is smiling and looking upwards to her left

Lidia Molina-WhyteFreelance

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